If you're having trouble verifying your identity with CLEAR, you will need to request assistance from CLEAR to investigate your issue or reset your account.
Please note that neither 100 nor the property has authorization to speak to CLEAR Member Care about an account; the account holder needs to be the person to reach out to CLEAR.
Below are the details on how to reach CLEAR support:
📞 Best/Fastest Option: Call:
Number: 1-855-253-2763 ext 5.
When you reach their Digital Ambassador, state 'I am trying to verify with CLEAR for 100.'
If you are experiencing an error from CLEAR message that indicates your account might need to be reset (eg. 'account already exists'), you may need them to delete your account so you can complete verification again. In this case, also share 'I am unable to verify and need to delete my account.'
👩🏽💻 Alternative - Chat: https://www.clearme.com/support/how-do-i-contact-clear
Share: 'I am trying to verify with CLEAR for 100.'
If you're receiving an error message that indicates your account might need to be reset, also shared 'I am unable to verify and need to delete my account.'
If you would like 100's Support Team to also submit a ticket for you, please reach out.