Quick Answer
📣 It is likely your income is still under review! You will receive an email when it's updated.
Your income is based on 100's connection with your payroll provider and/or any additional sources you connect or supporting documentation you submit. If it looks lower than expected, it usually means one of the following:
Your income documents are still under review (MOST COMMON!)
We weren't able to connect your payroll provider or bank account
You haven't uploaded enough income documentation
Full Details
If you've uploaded documentation and your income hasn't changed, your income is under review. Our timeline is 24-36 hours.
If your income has been updated but your pre-qualified amount doesn't look right, you can submit a dispute by clicking "This amount doesn't look correct."
This will issue a dispute with our team and a re-review of your income.
